"Hearst Magazines and Yahoo may earn commission or revenue on some items through these links." I was chatting to a ‘Head of’ the other day, who was asking me whether I could help her solve an issue ...

Written in collaboration with Melanie Sodka, capacity management expert and author of Diary of a Functioning Burnout. In our work with leaders, professionals, and high performers who care deeply about ...

Sometimes you need to have a difficult conversation with a coworker. Perhaps they did something to upset you, or perhaps they engage in an ongoing behavior that is troublesome. These conversations are ...

When the world of work turned upside down in 2020, we quickly adapted to Zoom calls, Slack threads and digital whiteboards. At first, this newfound flexibility felt liberating. But as we settle into a ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. How do you effectively deliver constructive criticism to a colleague at work? Everyone who's ever done ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. A new study shows that one in four of people surveyed admit they ‘dry-chat’ to deal with ...

We’ve all been there: the fluorescent light flickering above, your stomach in knots, voices at the table becoming raised, including your own. Nearly everyone experiences difficult conversations at ...

Difficult conversations don’t usually fail because people disagree—they fail because of how they begin. Decades of relationship research by psychologists have found that the opening moments of a ...